Gateway Midwest Healthcare complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex.
We provide, free of charge
- Aids and services for people with disabilities, including qualified interpreters and written information in other formats.
- Language services for people whose primary language is not English, including qualified interpreters and translated information.
Ask at the front desk or call (314) 310-5577. There is no charge for any of this, and you should never be asked to bring your own interpreter.
If you believe we have discriminated
You can file a grievance with the Civil Rights Coordinator, Gateway Midwest Healthcare, 12174 Natural Bridge Road, St. Louis, MO 63044, or by calling (314) 310-5577. We can help you file it.
You may also file a civil rights complaint with the U.S. Department of Health and Human Services Office for Civil Rights at ocrportal.hhs.gov, or by calling 1-800-368-1019 (TDD 1-800-537-7697).